FAQs
Here are some of the more frequently asked questions (and answers of course). Got a shiny NEW question? Email us at firewifefashion@gmail.com.
1
How soon will my order be shipped?
Quick shipping is always our goal, but the handmade nature of the jewelry can mean a bit longer wait. Our clay earrings, for example, are often made to order! Our goal is to ship in one week or less, but but please allow up to 10 business days for your item to ship. You can expect a shipping confirmation email when your order is fulfilled.
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You can find all the details for shipping here!
2
Are all of the earrings hypoallergenic?
Yes! Every metal earring component used is lead and nickel free.
3
Do you use faux leather?
No. We use genuine leather sourced from two small business owners in the U.S.
4
Where are your earrings made?
All leather, cork, and clay earrings are hand made in Iowa, in our earring studio. We do hand pick some specialty jewelry pieces from small business owners in the U.S., to offer more variety to our customers.
5
Do you have social media pages to follow?
Yes! Please follow us on Facebook and Instagram!
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You can also request to join our exclusive Facebook Group.
6
Do you offer wholesale for boutiques and retail locations?
Yes! We are carried in multiple locations and would love to stock your shelves with Fire Wife Fashion earrings! Get more info here!
7
Do you accept returns/exchanges?
We do not. However, if your item arrives damaged, please contact us and we will work to get it replaced!
8
Do you ship internationally?
Not at this time.
9
How do I care for/store my jewelry?
Store your jewelry in an airtight container when not being worn. Oxygen, moisture, and other chemicals can tarnish or dull metals. If you're not planning to wear a piece for a while, it's best to not leave it sitting out. A small ziplock bag works great!
10
I didn't receive an order confirmation, what do I do?
These will often end up in your spam folder, so check there first. If you don't see it there, please email firewifefashion@gmail.com.
11
I didn't receive a shipping confirmation, what do I do?
You will receive a shipping confirmation email that includes a tracking number when your order is fulfilled (usually within 10 days of order).
questions?
Still have
Feel free to message us directly and we'd be happy to help!
Email us at firewifefashion@gmail.com.